Help and FAQ
When will my order be shipped?
RoyalBag.com is dedicated to shipping your order the same day it was placed, if the order came in before 3:00 PM ET. We are capable of accomplishing this 99% of the time. This commitment pertains to in-stock items during our normal business days, Monday – Thursday. Fridays cut off time is 12:00 PM ET.
Thorough and correct contact information on orders will minimize the likelihood of a delay.
If your order requires special attention, please make a note of it in the comments of your order. We will do our utmost to accommodate you.
Thorough and correct contact information on orders will minimize the likelihood of a delay.
If your order requires special attention, please make a note of it in the comments of your order. We will do our utmost to accommodate you.
How are the bags measured?
Bags are measured Width × Length. For more details, check out our guide on how to measure your bags.
How accurate are the measurements?
The measurements of our bags are external measurements. All of our bags are measured in inches (1 inch = 2.54 centimeter).
Please note that according to industry standards, bags can be ± ¼". Therefore, we recommend our customers to go with a bag slightly larger than the product being put inside, to ensure an easy fit.
Please note that according to industry standards, bags can be ± ¼". Therefore, we recommend our customers to go with a bag slightly larger than the product being put inside, to ensure an easy fit.
What does Mil stand for?
A mil is a measurement unit that equals one-thousandth of an inch, or 0.001 inch. To convert mil to inches simply take the mil and divide it by 1000. 1 mil also equals 0.0254 mm (millimeter).
2 Mil is the standard thickness, 4 Mil is double that (something like a freezer bag thickness), and a 6 Mil bag is an extra heavy bag.
If you are unsure on the thickness you need for your bag to package your product, please reach out to us for some free samples so you can make an educated decision.
2 Mil is the standard thickness, 4 Mil is double that (something like a freezer bag thickness), and a 6 Mil bag is an extra heavy bag.
If you are unsure on the thickness you need for your bag to package your product, please reach out to us for some free samples so you can make an educated decision.
Can you print on bags?
We can print on our bags, and, manufacture bags to your exact specifications! Please fill out our Custom Bags Form.
Our dedicated sales team will provide you with a custom quote for the printed bags.
Our dedicated sales team will provide you with a custom quote for the printed bags.
Are your bags waterproof?
Our bags are not waterproof. If you would like a sample for testing, please call us at 718-686-1120. All we need is your shipping address and our Item ID!
Do you have a minimum order?
We value your business - big or small. RoyalBag.com does not have any minimum order requirement.
Do I need an account to place an order? How do I open an account?
We do not require you to have or create an account. You can simply choose "checkout as a guest" at checkout.
However, we strongly encourage our customers to create and use an account. Having an account provides for a faster checkout and access to orders and items history (with easy re-ordering buttons).
You can create an account by either going here and clicking "Create an account", or, when you checkout as a guest you'll have an option to create an account at the end of the checkout process.
However, we strongly encourage our customers to create and use an account. Having an account provides for a faster checkout and access to orders and items history (with easy re-ordering buttons).
You can create an account by either going here and clicking "Create an account", or, when you checkout as a guest you'll have an option to create an account at the end of the checkout process.
