Your satisfaction is our priority.
If you are not satisfied with your purchase you may return it within 30 days for a full refund on the bags.
To process a return either call us at 866-686-7401 or email firstname.lastname@example.org.
Please state clearly in your email the reason why you would like to return the bags.
We will supply you with a Return Authorization Number (RMA#) along with our warehouse address where you can return the bags. A RMA is valid for 30 days.
No restock charge for the following reclosable bags:
Clear, Hang Hole, Vent Hole, White Block, Recycle Logo, Polypropylene, Specimen Medical, and Optical Reclosable Bags.
Custom size and custom printed bags cannot be returned.
15% restock fee for all items not listed above
Products must be returned in original condition and original full case quantity.
All returns must be accompanied with a RMA number.
Any return missing a RMA number will be held for 30 days until the customer contacts us regarding their return.
The customer will then be refunded for the bags minus an additional 15% restocking fee.
Customers that do not contact us by those 30 days will lose their refund.
We recommend you use FedEx, UPS, or Insured mail with a tracking number to avoid loss and confusion as we are not responsible for packages lost in transit.
All related Fees (shipping, handling, customs and return shipping fees) are non-refundable.