Return Policy                                                                                       

Your satisfaction is our priority.

If you are not satisfied with your purchase you may return it within 30 days for a full refund on the bags.

To process a return either call us at 866-686-7401 or email orders@royalbag.com.

Please state clearly in your email the reason why you would like to return the bags.

We will supply you with a Return Authorization Number (RMA#) along with our warehouse address where you can return the bags.

Only Slider Bags, Open End Bags, and Brown Amber Bags are subject to a 15% restocking fee.

Products must be returned in resellable condition.

All returns must be accompanied with a RMA number.

Any return missing a RMA number will be held for 30 days until the customer contacts us regarding their return.

The customer will then be refunded for the bags minus a 15% restocking fee.

Customers that do not contact us within those 30 days will lose their refund.

We recommend you use FedEx, UPS, or Insured mail with a tracking number to avoid loss and confusion as we are not responsible for packages lost in transit.

All related Fee’s (shipping, handling, customs and return shipping fees) are non-refundable.